Sherra Support
Find your space. Find your thing. Here's how to get the most out of Sherra — and how to reach us when something's wrong.
Getting started
Sherra helps you discover studios, workspaces, and specialized spaces — from podcast studios to racing simulators — and find things to do that match your interests.
Browse without an account, or create a free account to save your profile, manage reservations, and message hosts.
Searching by location and interest
Type what you want to do — "record a podcast", "shoot photos", "racing simulator" — into the search field on the homepage, and add a city or neighborhood to narrow results.
Quick-intent buttons on the homepage jump straight to common searches. Browsing categories shows everything published in your market.
Understanding listing information
Each listing shows what the space offers: photos, amenities, activities, and location details. Information comes from the venue's own materials and public sources — check the listing page for the most current details.
Availability, pricing, and booking terms are set by each venue. Confirm details directly with the venue before making plans.
Contacting venues and external links
Listings may include links to a venue's own website or booking page. These lead to third-party sites Sherra doesn't operate — their terms and privacy practices apply there.
Signed-in users can message hosts through Sherra once a reservation request exists.
Your account
Create an account: Sign up with your name, email, and a password. You'll get a verification email — click the link to activate your account.
Manage your profile: From your profile you can update your name, bio, location, and interests at any time.
Resetting your password
On the sign-in screen, choose the password-reset option and enter your email. If an account exists for that address, we'll send a reset link. Signed-in users can also send a reset link from Profile → Account & Security.
Deleting your account
You can permanently delete your account from the Sherra app: Profile → Account & Security → Delete Account. You'll confirm with your password first.
Deletion removes your profile and personal information and signs you out everywhere. Some reservation records may be kept in anonymized form for the other party — see our privacy policy for exactly what's retained.
Reporting an incorrect listing
Spot wrong information — a venue that's closed, incorrect details, or a space that doesn't match its description? Tell us and we'll review it. Use the contact form or email studioshareplus@gmail.com with the listing name and what's wrong.
Privacy and safety
Our privacy policy explains what we collect, how it's used, and how to delete your data.
When contacting or visiting a venue, use your own judgment: confirm details directly, and let us know if something feels off.
Still need help?
Reach the Sherra team — include your account email and a description of the issue.